For more information, see How to resolve a “Banned links: shared link or file request not working” error on Dropbox Support. Delete the problematic file and ask them to lift the ban.

Contact Dropbox support and ask them to check if your account has been banned from sharing links. The bad news is that Dropbox doesn’t always alert you when it activates the ban. This means you won’t generate new shared links and share files with your friends or colleagues. If Dropbox detects you’re sharing a potentially malicious file, it will automatically activate a sharing ban on your account. Dropbox Plus, Family, Professional, and Business accounts have a 200GB bandwidth limit with unlimited downloads. More specifically, basic and trial accounts have a bandwidth limit of 20GB and 100,000 downloads per day. To clarify, the link-sharing limit is not about the maximum number of people accessing your link but the bandwidth limits of your current plan. Unfortunately, Dropbox may sometimes forget to alert you about that. Usually, when that happens, you should get the following alert: “ You have reached the maximum of shares for 24 hours. How to Fix Dropbox Not Generating Shared Links Check If You Reached the Maximum of Sharesĭid you know there’s a maximum number of shares allowed on your Dropbox account bandwidth-wise? When you reach that limit, you need to wait 24 hours to share links again. When this issue occurs, the following error message may occasionally pop on the screen: “ Something went wrong, and we aren’t able to create a shared link.” Or you may get this error: “ You don’t have permission to create a link.” Let’s dive right in and explore how you can troubleshoot the problem.

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